Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information: name, email address, organization, role, and authentication data (including multi-factor authentication settings) used to create and secure your account.
• Device and usage data: cellular device identifiers (such as IMEI, ICCID, and MDN), service plan, connection state, and data usage records synced from carrier and network systems.
• Billing and customer data: company, contact, subscription, invoice, and payment-status information used to manage billing and reconciliation.
• Technical and log data: IP address, browser type, pages accessed, and activity logs generated when you use the Service, used for security and auditing.

2. How We Use Information

We use the information we collect to provide, maintain, and secure the Service; to manage cellular devices, usage, and billing; to authenticate users and prevent unauthorized access; to communicate with you about your account; and to comply with legal obligations. We do not sell your personal information.

3. Third-Party Services and Integrations

The Service integrates with third-party platforms to provide its functionality. Information is exchanged with these providers only as needed to deliver the Service:

• Verizon ThingSpace — cellular device management and usage data.
• MikroTik — network and firewall management.
• ConnectWise PSA — ticketing and company/contact management.
• OneBill — subscription and billing management.
• Intuit QuickBooks Online — accounting and invoice synchronization.

Your use of these third-party platforms is also governed by their respective privacy policies and terms.

4. Intuit QuickBooks Data

When you connect your Intuit QuickBooks Online account, you authorize us to access and use certain data from your QuickBooks account through Intuit’s API solely to provide the Service—for example, to synchronize customers, products, and invoices. We access, store, and use Intuit data only in accordance with your authorization, this Policy, and Intuit’s applicable requirements. You may disconnect the QuickBooks integration at any time, which revokes our access to your QuickBooks data going forward.

5. How We Share Information

We share information only with the third-party service providers described above as necessary to operate the Service, with service vendors who process data on our behalf under appropriate confidentiality obligations, and where required by law or to protect our rights, users, or the security of the Service. We do not sell or rent personal information to third parties.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect information, including encryption of sensitive data at rest, transport encryption (HTTPS), access controls and role-based permissions, multi-factor authentication, and activity logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or de-identify it.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to request that we restrict certain processing. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

9. Children’s Privacy

The Service is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, contact us at:

DNA Mobility Consultants, Inc.
privacy@dnamobility.net